Hopefully you would agree that massage therapy feels awesome. I love when clients walk out of my office more calm and blissed out then when they came in. When it feels so lovely, it’s easy to forget that massage therapy is actually part of our health care in Ontario and is governed by some of the same rules as doctors, dentists and chiropractors.
An important part of my career is the respect for confidentiality. For the most part this happens behind the scenes and you never have to worry about it as I make sure that my filing and scheduling systems meet the requirements for PIPEDA (Personal Information Protection and Electronic Documents Act) and PHIPA (Personal Health Information Protection Act).
However, there are some practical considerations that do affect you during appointments. Some interesting facts on confidentiality that you may not think about: